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Under the Data tab, in the Completed Runs & Reports screen, click the link for your completed analysis run.
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In the Run Summary, click the
Plugin Summary link, or scroll down to the Plugin Summary. Click the
Support tab.
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Click Download.
A compressed archive is downloaded to the directory that you use to download files from the browser. This location will depend on your browser settings. You can attached this archive to an email for Customer Support.
Note:
Torrent Server is not able to access the customer support server automatically. If you would like to upload files directly, contact your support representative and ask how to enable Customer Support Archive upload for your Torrent Server.
