Troubleshoot and configure the time service
The Torrent Server uses the Linux™ Network Time Protocol (NTP) program to synchronize its time with another time server. By default, the Torrent Server is configured to synchronize its time service to a trusted time service on the Internet. This requires that the network configuration permits the NTP network protocol to connect to that time service on the Internet.
The Torrent Server can also act as a time server for Ion PGM™ and Ion Proton™ Sequencers. However, if the server is not able to synchronize with the trusted time service, it does not act as a time server for the sequencers (Torrent Server does not forward potentially incorrect information to other machines).
If the network configuration is blocking the NTP protocol from reaching the Internet, the Torrent Server and theIon PGM™ and Ion Proton™ Sequencers are not be able to synchronize time.
Your site network administrator is probably aware of this connectivity restriction, and it is likely that IT has a time server in the network.