The Support button opens links to the following:

• Download the Customer Support Archive Download a ZIP archive containing the PDF and HTML version of the run report as well as useful logs in case troubleshooting is required. See Customer Support Archive for a description of the archive and its contents.

• Download the New Customer Support Archive Generate a new customer support archive and download it.

• View the Report Log View the error log for this run report.

An example report log is shown below (chopped for width considerations):