Review report error log

You can view the report error log when troubleshooting a run. If you need further help, you can generate a customer support archive to share with customer support.

Go to Data > Completed Runs & Reports and select the run report of interest.
Scroll down to the bottom and click Support > View the report log to see a list of errors.
If the error report does not help you resolve an issue with the run, click Download to generate a customer support archive that you can then send to your customer support representative for assistance.

For more information, see Support.